Privacy policy

  1. Information we collect 
    To provide a seamless shopping experience, we may collect the following information:
    Personal Information
    When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
    Full Name
    Email Address
    Mobile Number
    Billing Address
    Shipping Address
    Account Credentials
    Order and Purchase History
    Payment Information
    Payments are processed securely through trusted third-party payment providers. TenOnTen does not store your complete credit card, debit card, UPI, or banking details on its servers.
    Device & Usage Information
    When you browse our website, we may automatically collect:
    IP Address
    Browser Type and Version
    Device Information
    Operating System
    Website Navigation Data
    Pages Viewed
    Time Spent on Pages
    Referral Sources
    2. How we use your information
    Your information helps us provide a secure, personalized, and efficient shopping experience. We may use your information to:
    Process and fulfill orders
    Verify transactions and prevent fraud
    Deliver products and provide tracking updates
    Respond to customer inquiries and support requests
    Improve website functionality and user experience
    Personalize product recommendations
    Send marketing communications and promotional offers
    Conduct analytics and business research
    Comply with legal and regulatory obligations
    3. Marketing communities
    With your consent, we may send emails, SMS messages, or other communications regarding:
    New product launches
    Exclusive collections
    Seasonal sales and promotions
    Brand updates and announcements
    You may unsubscribe from marketing communications at any time by following the instructions included in the communication or contacting us directly.
    4. cookies and technologies
    TenOnTen uses cookies and similar technologies to enhance your browsing experience.
    These technologies help us:
    Remember your preferences
    Keep items in your shopping cart
    Improve website performance
    Analyze visitor behavior
    Deliver relevant advertisements
    Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if preferred.
    5. Sharing of information
    We respect your privacy and do not sell, rent, or trade your personal information.
    We may share information only with trusted service providers that help us operate our business, including:
    Shopify and e-commerce service providers
    Payment processing partners
    Shipping and logistics providers
    Marketing and analytics partners
    Customer support service providers
    These partners are granted access only to the information necessary to perform their services and are required to maintain confidentiality.
    6. Data security
    Protecting your personal information is a priority for TenOnTen.
    We implement industry-standard security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted connections (SSL), restricted access controls, and ongoing monitoring of our systems.
    While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
    7. Data retention
    We retain your personal information only for as long as necessary to:
    Fulfill orders
    Provide customer support
    Meet legal and tax obligations
    Resolve disputes
    Enforce our agreements
    Once information is no longer required, it is securely deleted or anonymized.
    8. Your rights
    Depending on applicable laws, you may have the right to:
    Access your personal information
    Correct inaccurate information
    Request deletion of your data
    Restrict or object to certain processing activities
    Withdraw consent for marketing communications
    Request a copy of your stored information
    To exercise these rights, please contact us using the details below.
    9. Third-party link
    Our website may contain links to third-party websites or services. TenOnTen is not responsible for the privacy practices, content, or security of such external websites. We encourage users to review the privacy policies of any third-party websites they visit.
    10. Children's privacy
    TenOnTen does not knowingly collect personal information from individuals under the age of 13. If we become aware that information has been collected from a child without parental consent, we will take reasonable steps to remove it.
    11. Changes to privacy and policy
    We reserve the right to update or modify this Privacy Policy at any time. Any revisions will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of those changes.
    12. Contact and information
    If you have any questions, concerns, or requests regarding this Privacy Policy,Please contact us 
    Tenonten
    Email : Tenonten307@gmail.com
    Website : Www.tenonten.shop
    Bussiness hour monday -saturday 10:00 am  to 8:00 pm
    At tenonten, protecting your privacy is as important as delivering  product .We appreciate the trust you place in us and remain commited to keeping your information secure